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FAQ General Trading Why my account got breached?

Why my account got breached?

Your account may have been breached due to a violation of our trading rules. Common reasons for breaches include violating the Scalping rule, exceeding risk limits (Drawdowns), or trying to reach profit targets through prohibited trading practices.

Where are the Max Drawdown and Daily Drawdown limits?
Max Drawdown and Daily Drawdown limits are essential parts of our risk management rules:

You can monitor your Drawdown limits in your account dashboard.

How can I find out which rule I breached?
You can see the specific rule you breached by checking your account dashboard. The "Trading History" or "Account Status" section provides details on any violations, including drawdown breaches. For further clarification, feel free to contact our support team.

What are some rules that could lead to an account breach?
Rules that could lead to a breach include:

  • Scalping: Making a large number of small trades over a short period.

  • Max Drawdown: The maximum allowable loss from your account's peak balance. If your account balance falls below this, it could result in a breach.

  • Daily Drawdown: The maximum allowable loss within a single trading day. Exceeding this limit will lead to a breach.

  • Inactivity Breach: Due to working with actual brokers for opening CFD and Future accounts, if you go 21 consecutive days without placing a trade, your demo account will be closed.

  • Risk Management: Exceeding the Max Drawdown or Daily Drawdown limits.

  • Profit Target Achievement: Trying to reach profit targets through a single large trade instead of consistent, well-managed trades.

Where can I review the trading rules?
You can review all trading rules on our website under the Trading Rules section. It's important to understand these rules to avoid future breaches.

What should I do if I believe my account was breached by mistake?
If you believe there was an error, contact our support team immediately. Provide any relevant details so we can investigate and assist you.

How can I avoid future breaches?
To avoid breaches, make sure you understand and follow all trading rules, especially those related to drawdown limits. Consistent and disciplined trading is key. Regularly check your account status and trade history to stay compliant.